Director, Business and Revenue Operations
Core
Director driving organizational effectiveness and optimizing the revenue engine for D2C, B2B2C, and B2B markets.
Role type
Director, Business and Revenue Operations
Builds
Operational strategy, KPI dashboards, lead-to-cash processes, and order management systems.
Domain
EdTech / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, pipeline forecasting, process improvement (Lean Six Sigma/Kaizen), CRM management, lead-to-cash optimization, cross-functional leadership, B2B sales operations
Preferred skills
Lean Six Sigma/Kaizen/TQM/BQM certification, B2B2C or D2C experience
Technologies
CRM, order management systems, payment processors, project management tools
Responsibilities
Develop annual strategic operations plans and KPIs; manage pipeline forecasting and revenue visibility; optimize lead-to-cash processes and automate workflows; oversee tools for sales and revenue teams; manage bulk customer onboarding and order fulfillment.
Seniority
Director, strategic execution & team leadership
