Job
Core
Senior Change Management Consultant acting as a trusted technical advisor to clients in the financial services sector, evaluating requirements and guiding delivery approaches.
Role type
Senior IC change management consultant (payments/financial services)
Builds
Client-aligned solution roadmaps and delivery strategies for payment processing systems
Domain
Financial services + payments technology
Deliverable
client delivery
Required skills
technical account management, requirements gathering, system functionality understanding, stakeholder management, solution consulting, analytical skills, priority management
Preferred skills
payment systems industry experience, regional/international client support, software development team collaboration, advanced MS Excel
Technologies
payment processing systems, MS Excel
Responsibilities
Act as primary technical contact for assigned clients; develop and maintain strong client relationships; engage clients to understand strategic goals and technical requirements; coordinate with delivery, product, and sales teams to address client needs; support account growth opportunities through technical expertise
Seniority
Senior, hands-on IC