Strategic Account Manager
Core
Manage and grow relationships with strategically important customers across the Benelux and Eastern Europe region, acting as a trusted partner at operational and senior management levels.
Role type
Strategic Account Manager (B2B)
Builds
Long-term partnerships and customer success for Genie brand equipment and services
Domain
Industrial equipment, machinery, rental, fleet, and construction
Deliverable
client delivery
Required skills
B2B key account management, stakeholder influence in matrix organizations, commercial acumen, data-driven analysis, cross-functional coordination, strategic planning
Preferred skills
Experience with large international customers, ability to translate customer needs into business outcomes, ambition for account leadership
Technologies
None stated
Responsibilities
Support Sales Director in managing key accounts, develop strategic account plans and growth initiatives, monitor account performance with KPIs, lead resolution of customer issues and risks, coordinate cross-functional teams for customer experience, support dealer planning and forecasting
Seniority
Mid-level, individual contributor with growth potential