Office & IT Administrator
Core
Provide day-to-day IT support and operational management for end-users to ensure optimal productivity and efficiency in daily operations.
Role type
IT Support Specialist / Office & IT Administrator
Builds
IT services, digital transformation initiatives, and global support for emerging markets
Domain
Corporate IT operations, Microsoft 365 ecosystem, IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL Foundation, Microsoft 365 tools, SharePoint, IT project management, software and hardware knowledge, Fortinet/MERAKI/CCNA, Power Automate
Preferred skills
None explicitly stated as preferred
Technologies
Microsoft 365, SharePoint, Fortinet, MERAKI, CCNA, Power Automate
Responsibilities
Troubleshoot IT systems and software, manage caretaker tickets, coordinate vendor installations, oversee maintenance contracts and licenses, lead digital transformation initiatives, deliver 2nd-level IT assistance, manage onboarding and equipment lifecycle, monitor performance and report KPIs
Seniority
Mid-level, hands-on IC