Casualty Claims Director
Core
Lead and inspire a high-performing team of claims professionals to manage complex property and casualty claims, including liability, marine, and auto, while driving strategic claims programs and organizational performance.
Role type
Senior IC Claims Director (Property & Casualty)
Builds
Strategic claims programs and high-value claim resolutions for Great American Insurance Group's Corporate Claims Resolution Services (CRS).
Domain
Insurance (Property & Casualty)
Required skills
Strategic planning, team leadership, complex claims adjudication, settlement authority, process improvement, talent development, policy interpretation, performance management, stakeholder collaboration
Preferred skills
Professional designations (AIC, CPCU), legacy claims management, succession planning
Technologies
Claims management systems, policy administration tools
Responsibilities
Oversee strategic claims investigations to confirm coverage and determine liability; provide expert advice on complex claim file management; coach and develop team members; implement best practices to enhance efficiency and service quality; manage performance and talent selection for direct reports.
Seniority
Senior, hands-on IC with strategic oversight