Coordonnateur(trice) indemnisation – Expertise automobile
Core
Manage and support a team of auto claims experts to ensure consistency, quality, and efficiency in the automobile claims process for member mutuals.
Role type
Team lead / coordinator for auto claims expertise
Builds
Efficient and structured claims processing workflows for Promutuel Assurance member mutuals
Domain
Insurance / Auto claims
Deliverable
client delivery
Required skills
team leadership, process improvement, reporting and analysis, cross-functional collaboration, talent development, quality standards enforcement
Preferred skills
proactive mindset, autonomy, agile management
Technologies
none stated
Responsibilities
Exercise close leadership to ensure efficient, structured, and results-oriented management; support team members in developing their skills and professional potential; ensure compliance with service quality standards and contribute to continuous process improvement; produce various reports and reviews to evaluate operational efficiency and support executive decision-making; collaborate closely with other coordinations to support the development of the claims service and optimize business processes; ensure team alignment with organizational vision, values, and culture
Seniority
Mid-level management, hands-on team lead