CareerPlan

People Operations Senior Associate

CR - Alajuela, CoyolFull-time2026-10-29 → 2026-11-10

Core

End-to-end HR operational support covering onboarding, employee lifecycle administration, pay and benefits processes, employment compliance, and customer service delivery, including leading vendor credentialing activities for healthcare facility access.

Role type

Senior HR Service Associate (Shared Services)

Builds

Employee lifecycle transactions, accurate payroll data, compliant employment records, and managed vendor credentialing subscriptions.

Domain

Healthcare / Human Resources / Payroll Administration

Required skills

HR administration, employee lifecycle management, payroll processing, employment compliance, vendor credentialing management, customer service delivery, data entry accuracy, stakeholder liaison, workflow management, statutory reporting

Preferred skills

Healthcare credentialing experience, Workday, ServiceNow, Salesforce, HR Consultancy team collaboration

Technologies

Workday, ServiceNow, Salesforce, Microsoft Office

Responsibilities

Process employee joiners, movers, leavers, and pay changes; administer payrolls and statutory documentation; manage vendor credentialing requests and subscription governance; resolve customer service enquiries and complaints; ensure accurate data entry into HR systems; support junior team members with training and guidance.

Seniority

Mid-level, hands-on IC