Employee Relations Specialist
Core
Resolve employee and regulatory complaints, counsel managers and employees on conduct and performance issues, and ensure equitable application of organization policies.
Role type
Employee Relations Specialist
Builds
A compliant and productive work environment while mitigating legal and regulatory risk
Domain
Banking / Human Resources
Deliverable
client delivery
Required skills
Employment law knowledge, mediation, critical incident management, performance management, regulatory compliance, internal investigations, policy interpretation
Preferred skills
Customer service experience, conflict de-escalation, presentation skills, training development
Technologies
Microsoft Office (Word, Excel, Access, PowerPoint)
Responsibilities
Administer corrective action policies and oversee termination processes; conduct investigations and resolve employee complaints; counsel employees on conduct, performance, and workplace disputes; represent the bank in external regulatory hearings and unemployment claims; develop and deliver training on HR policies and legal issues.
Seniority
Mid-level, hands-on IC
