Sr. Training Specialist
Core
Design and deliver hands-on virtual and classroom instruction for Cloud software technologies to public safety customers and staff.
Role type
Senior Training Specialist (Public Safety Software)
Builds
Customer education experiences for Motorola CommandCentral software suite and third-party integrations
Domain
Public Safety / Emergency Response / Software Training
Required skills
Instructional design, virtual classroom facilitation, public safety domain knowledge, software training delivery, stakeholder communication, technical documentation, training effectiveness measurement
Preferred skills
FAA Part 107 Remote Pilot Certification, Motorola Solutions software experience, public safety product experience, technical training experience
Technologies
Zoom, Google Meet, Google Slides, Motorola CommandCentral
Responsibilities
Teach agency customers on complex software products, conduct virtual and on-site training, present training using various classroom methods, compile training documents, manage stakeholder communication, measure knowledge transfer
Seniority
Senior, hands-on IC