Sr. Commercialization Success Manager - Payables
Core
Drive revenue growth and solution portfolio success for Fifth Third's commercial payables solutions through commercialization, sales alignment, and client experience strategies.
Role type
Senior Commercialization Success Manager (Payables)
Builds
Commercial payables solutions for corporate clients
Domain
Banking / Commercial Payments
Deliverable
product features
Required skills
revenue forecasting, margin analysis, pricing strategy, product training, joint customer calls, customer education program development, risk identification, process development, quality control standards definition, sales alignment, market forecasting, client success framework development, root cause analysis, strategic decision-making, product development opportunity identification, negotiation, financial analysis, strategic planning
Preferred skills
MBA or advanced degree, matrix management experience, multi-site environment experience, industry trend analysis
Technologies
None stated
Responsibilities
Drive Bancorp Sales for Product(s) within the Commercial Payments Product Line, Increase Bancorp product sales and revenue growth year over year, Support new client acquisition efforts including participation in Client/Prospect calls, Perform business forecasting and modeling, Collaborate with Pricing and Finance partners to align product packaging and monetization strategies, Develop and refine consistent messaging, positioning and value articulation across all client interactions, Develop commercialization strategy to meet revenue and market share goals, Act as a point of escalation for high-priority or complex client issues, Diagnose root causes of service or delivery challenges and drive resolution across teams, Develop program client success frameworks to drive product adoption, satisfaction, and retention, Develop and refine sales and client-facing materials, playbooks, and engagement strategies, Monitor product performance against established quality factors, Follow-up on progress of resolution for quality service issues
Seniority
Senior, hands-on IC