Inside Sales Representative
Core
Inside sales professional supporting external customers with stock checks, technical support, order tracking, and proposal development for water infrastructure flow control devices.
Role type
Inside Sales Representative
Builds
Customer proposals, order confirmations, and technical support documentation for water and gas distribution clients.
Domain
Water infrastructure / Flow control devices
Deliverable
product features
Required skills
Customer service, inside sales, technical/mechanical background, inventory control systems (AS400/JD Edwards), quotation preparation, order history tracking, shipment tracking, product application knowledge, discrepancy identification, research skills, computer navigation, written/verbal communication, time management, analytical mindset, team collaboration, Standard Work process adherence
Preferred skills
Manufacturing environment experience, valve and valve actuation knowledge, technical proposal preparation, Microsoft Office and Adobe Acrobat proficiency
Technologies
AS400, JD Edwards (JDE), Microsoft Office, Adobe Acrobat
Responsibilities
Assess and address external customer needs by providing stock checks, expedites, technical support, order history-tracking, and shipments; Analyze customer requirements and develop proposals; Provide support to resolve customer complaints and issues; Act as liaison between outside sales representatives/customers and various plants; Work closely with Planners and Manufacturing Department to provide current information on lead times.
Seniority
Individual Contributor, 2+ years experience