Inside Sales Specialist
Core
Support the internal Inside Sales team by processing orders accurately, managing cancellations, and proactively reaching out to customers to understand needs and ensure timely delivery.
Role type
Inside Sales Specialist (Order Processing & Customer Support)
Builds
Order fulfillment and customer service processes for sanitary process equipment
Domain
Manufacturing / Food & Beverage / Bio-pharmaceutical equipment distribution
Required skills
Order processing, Customer relationship management, Microsoft Office Suite, Problem-solving, Documentation management, Proactive communication
Preferred skills
WebEx, ERP systems
Responsibilities
Process orders accurately and efficiently, Oversee order cancellations, Pro-actively reach out to customers to understand needs or concerns, Maintain clear documentation, Provide consistent customer experience, Increase knowledge through training