Technical Sales Support III – Solutions Sales Engineer
Core
Serve as the initial technical resource for internal sales teams, distributors, and end users, managing escalated support calls and specifying product fit for process measuring and control technology.
Role type
Senior Solutions Sales Engineer (Technical Support)
Builds
Customized assemblies of process valves, sensors, and controllers for industrial customers
Domain
Industrial automation and process control
Deliverable
product features
Required skills
Process flow and system integration expertise, CAD/3D modeling, SAP proficiency, product specification and selection, troubleshooting, project management
Preferred skills
Engineering degree, manufacturing environment experience, trade show participation
Technologies
SAP, CAD, Microsoft Office, Windows
Responsibilities
Manage escalated technical support calls, specify product fit and crossover competitor products, create custom assemblies, troubleshoot equipment installations, review and analyze CAD drawings, deliver technical presentations and demonstrations, oversee junior support staff
Seniority
Senior, hands-on IC with mentorship duties