Solutions Engineer
Core
Business-technical advisor helping customers navigate software choices by matching platform functionality with strategic goals and operational needs for Theatro platform.
Role type
Solutions Engineer (Presales)
Builds
Theatro platform (software solutions for public safety and business security)
Domain
Public safety technology / SaaS / HaaS / Networking
Deliverable
product features
Required skills
Technical sales process knowledge, SaaS and HaaS experience, Wi-Fi and IP networking principles, API integration knowledge, cybersecurity and data privacy understanding, customer engagement management
Preferred skills
Ability to translate customer obstacles into technical requirements, assess solution feasibility, advise on architectural paths
Technologies
Theatro platform, Wi-Fi, IP networking, APIs
Responsibilities
Translating customer obstacles into technical requirements, Assessing the feasibility and fit of proposed solutions, Advising customers on optimal architectural paths and usage strategies, Facilitating technical discussions to define software challenges and architectures, Maintaining technical alignment between platform capabilities and operational requirements
Seniority
Experienced, hands-on IC
