Mid-Market Account Manager
Core
Managing a portfolio of 100 mid-market customers (350-1000 employees) to drive upsell revenue and mitigate churn for cybersecurity products.
Role type
Mid-market Account Manager (SaaS/IT Sales)
Builds
Incremental revenue through upselling existing and new cybersecurity products to mid-market accounts
Domain
Cybersecurity / SaaS
Deliverable
client delivery
Required skills
IT or SaaS sales experience, revenue quota achievement, corporate IT buying process understanding, channel partner sales, Salesforce proficiency, end-to-end sales methodology execution
Preferred skills
Email/Messaging/Security/Storage domain knowledge, customer relationship management
Technologies
Mimecast, Salesforce
Responsibilities
Achieve monthly/quarterly/annual upsell revenue, mitigate downsell and churn, execute account plans with Partner/Channel Development teams, sell new technology into existing customer base, execute end-to-end sales methodology
Seniority
Individual Contributor, 2+ years experience