Service Director
Core
Lead the regional Services business with full P&L responsibility, driving profitable growth and customer success for an industrial automation and flow control solutions provider.
Role type
Senior leadership director of services (P&L owner)
Builds
Service business operations, lifecycle service offerings, and strategic growth initiatives for installed customer base
Domain
Industrial automation, flow control, manufacturing services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, strategic growth planning, service sales leadership, team coaching and development, stakeholder relationship management, commercial acumen
Preferred skills
International business experience, customer-centric mindset, change management
Responsibilities
Lead and manage the regional Services business with full P&L responsibility; Develop and execute the area service growth strategy; Lead service sales activities and identify upgrade opportunities; Collaborate with Business Unit management and Sales/Operations teams; Lead, coach, and develop a team of service managers; Build and maintain trusted long-term relationships with key customer stakeholders