Service Manager
Core
Strategic bridge between Nordic forestry clients and Trimble's product teams, ensuring seamless SaaS operations and service excellence.
Role type
Senior Service Manager (SaaS)
Builds
Mission-critical cloud solutions for forestry partners across the Nordics
Domain
Forestry / Industrial Technology / SaaS
Required skills
Customer-facing service delivery, Service coordination, Account support, Forest sector experience, Verbal and written communication (English and Finnish), Operational prioritization, IT service management concepts, ITIL practices
Preferred skills
ITIL 4 practices, ITIL certification, GIS applications, Trimble Forestry software, Enterprise customer management platforms (Salesforce, Jira)