Solution Expert
Core
Technical trusted advisor responsible for building solutions, leading onboarding, configuration, and integrations for SaaS customers.
Role type
Senior IC solution expert (SaaS implementation)
Builds
Customized SaaS solutions and integrations for deal lifecycle management
Domain
SaaS / Revenue Technology / CRM
Required skills
SaaS implementation, CRM systems (Salesforce/Hubspot/Dynamics), ERP and Billing tools, technical configuration, integrations, project management
Preferred skills
ERP and Billing tools experience, data-oriented approach
Technologies
Salesforce, Hubspot, Dynamics
Responsibilities
Build solutions and lead onboarding processes, configure software and manage integrations, answer technical questions and lead technical sessions, collaborate with Customer Success and Product teams
Seniority
Senior, hands-on IC