Customer Service Representative
Hybrid
Core
Support hospital customers and internal teams by managing enquiries, solving problems, and ensuring healthcare professionals receive timely support.
Role type
Customer Service Representative
Builds
Customer support solutions and relationships
Domain
Medical technology / Healthcare
Deliverable
client delivery
Required skills
problem-solving, relationship building, prioritization, communication, ownership, adaptability
Responsibilities
Manage customer enquiries and provide timely support, understand customer problems and collaborate to find solutions, take ownership of enquiries to resolution, support complex requests and escalations, build strong relationships with customers and internal teams, manage multiple competing priorities, identify process improvements
Seniority
Entry-level / New graduate friendly