Customer Success Sales Manager
Core
Drive recurring revenue growth and customer retention for Trimble's GNSS-aided inertial technology and mobile positioning solutions by executing sales activities, upselling, and managing global customer relationships.
Role type
Customer Success Sales Manager (SaaS/Technical)
Builds
Recurring revenue streams (software renewals, warranties, subscriptions) for geospatial and construction technology products.
Domain
Geospatial technology, construction, transportation, and precise positioning.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Customer success/account management, SaaS sales, recurring revenue model expertise, data analysis for retention, stakeholder relationship management, subscription program education.
Preferred skills
Salesforce/Navision proficiency, experience with OEM/reseller networks.
Responsibilities
Execute core sales activities including selling software renewals and warranties; proactively identify and leverage strategic opportunities to upsell customers; serve as primary global customer advocate to drive satisfaction and loyalty; educate OEMs and Resellers on new subscription programs; analyze account statistics and usage metrics to maximize ARR and mitigate churn.
Seniority
Mid-level (3-5 years experience)