Supervisor, Customer Onboarding - MCA
Core
Lead the customer onboarding team to ensure seamless integration of clients into TD SYNNEX, managing processes, team growth, and cross-functional collaboration to achieve business results.
Role type
Senior IC supervisor (customer onboarding)
Builds
Streamlined onboarding processes and integrated client experiences
Domain
Technology distribution / Multi-Country Area (MCA)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
process creation and improvement, project management, team supervision, cross-functional collaboration, training and development, data entry, formal presentation creation, leadership, organizational and time management, adaptability, independent work, multitasking, confidentiality, system adaptation, advanced computer application use
Preferred skills
Master's or Post graduate Degree
Technologies
relevant computer systems and applications
Responsibilities
Create and improve onboarding processes, manage team performance and priorities, act as a customer expert and resource, liaise with internal teams on cross-functional projects, lead training and Q&A sessions
Seniority
Senior, hands-on IC with supervisory duties
