Customer Onboarding Analyst
Core
Partner with sales to guide customers through self-service onboarding to transact directly with TI, ensuring integrated workflow setup and maintaining digital connections.
Role type
Customer Onboarding Analyst
Builds
Self-service onboarding experiences and digital connections for customers
Domain
Supply chain management and B2B commerce
Deliverable
product features
Required skills
Order fulfillment processes, Supply chain programs, Digital connection setup, Dashboard monitoring, Cross-functional collaboration, Customer feedback collection, Feature request gathering, Customer master data accuracy, Automation tools, Analytics reporting
Preferred skills
API, EDI, RPA, SAP, JIT, Consignment, Project management, Data analytics, SQL, Python, Spotfire, BO
Technologies
CI, SAP, Boomi, Uipath, Python, Denodo, Spotfire, SQL, BO
Responsibilities
Guide customers from checkout profile creation to direct transacting, monitor onboarding dashboards, support supply chain programs, gather feedback for platform enhancements, ensure customer master data accuracy, drive automation efforts
Seniority
Individual Contributor
