Cloud Onboarding Advisor
Core
Guide Japanese partners and customers through the successful adoption and implementation of Acronis cloud solutions, acting as the primary technical and strategic point of contact.
Role type
Cloud Onboarding Advisor (Sales Support & Customer Success)
Builds
Acronis cloud solutions for partners and customers
Domain
Cybersecurity / Cloud Backup
Deliverable
client delivery
Required skills
Customer engagement, sales support, CRM management, onboarding workflow execution, opportunity qualification, documentation, KPI tracking
Preferred skills
Technical concept explanation, multi-account management, cross-functional collaboration
Technologies
Salesforce, Gainsight
Responsibilities
Initiate and respond to inbound/outbound communications with customers; manage onboarding inquiries and provide product guidance; facilitate order intake and close onboarding sales opportunities; identify and qualify prospective customer opportunities; maintain accurate customer records and compliance documentation; carry individual or team-based KPIs and sales quotas.
Seniority
Individual Contributor
