Operations Specialist - Autodesk Partner Operations
Core
Support operational execution of Autodesk business across the Western Balkans region, serving as the primary contact for partners and internal stakeholders.
Role type
Operations Specialist (Channel Partner Operations)
Builds
Operational processes for Autodesk partner transactions, order management, and incentive programs.
Domain
IT Distribution / Channel Partner Management
Required skills
Order processing, transaction management, incentive validation, rebate reconciliation, data accuracy, advanced Excel, analytical problem-solving, multi-priority management
Preferred skills
Software/technology industry experience, channel partner environment experience
Technologies
Excel
Responsibilities
Process Autodesk orders accurately and in a timely manner; Support partner transaction requests related to subscriptions, renewals, and licensing; Monitor order status and coordinate resolution of operational issues; Validate incentive calculations and support rebate reconciliation; Review partner performance data and support incentive programme administration; Act as a trusted operational contact for Autodesk partners.
Seniority
Mid-level, hands-on IC