Patient Service Representative Float - Dermatology
Core
Greets patients and families, manages registration and patient flow, handles billing and insurance verification, and schedules appointments in a dermatology setting.
Role type
Patient Service Representative (Float)
Builds
Patient registration workflows, appointment schedules, and billing records for dermatology practices
Domain
Healthcare / Dermatology
Deliverable
product features
Required skills
Patient registration, insurance verification, appointment scheduling, billing and collections, data entry, phone etiquette, HIPAA compliance
Preferred skills
Previous PSR experience, medical office terminology knowledge, EHR/Practice Management System experience, Standard Office Technology proficiency
Responsibilities
Greet visitors and direct them appropriately, maintain efficient patient flow through registration, answer phones and take messages, inform patients of delays and assist with comfort, post self-pay charges and collect payments, reconcile daily payments and prepare deposits, scan insurance cards and process verifications, update patient demographics and insurance info, schedule appointments and enter diagnostic test orders, complete referrals, communicate issues to supervisors, perform clerical duties like faxing and filing, cover for other staff at different locations
Seniority
Individual Contributor, entry to mid-level