Field Technician I (Bilingual – French/English)
Core
Diagnose, repair, and maintain computer hardware systems on-site for clients.
Role type
Field Service Technician
Builds
On-site hardware repairs and maintenance for client locations
Domain
IT Infrastructure / Hardware Support
Deliverable
physical/clinical work
Required skills
Hardware diagnosis and repair, OS knowledge, Networking hardware and cabling, Server/data center equipment familiarity, Valid Quebec Class 5 Driver's License, Bilingual French/English
Preferred skills
CompTIA A+ certification, Network+ certification, Customer-facing technical experience
Technologies
Computer systems, Operating systems, Networking hardware, Servers, Data center equipment, Power supplies
Responsibilities
Diagnose and repair computer hardware components, Replace defective parts and perform installations, Collect technical data for escalation, Follow service procedures and documentation, Provide on-site support to clients
Seniority
Entry-level (1-2 years experience)