Director of Partnerships
Core
Lead a team of Partner Account Managers and serve as the primary point of contact for a portfolio of high-impact, VIP ISV partners to drive revenue growth and engagement.
Role type
Senior IC Director of Partnerships (Team Lead)
Builds
ISV partner ecosystem and revenue growth within the commerce/vertical SaaS domain
Domain
SaaS, ISV partnerships, Vertical SaaS (hospitality, healthcare, construction, etc.)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and mentorship, strategic partner relationship management, revenue forecasting, contract negotiation, CRM management, cross-functional collaboration, growth strategy execution
Preferred skills
ISV and channel-driven business model experience, familiarity with fintech or vertical SaaS
Technologies
CRM systems
Responsibilities
Manage and mentor a team of Partner Account Managers, own day-to-day relationships and strategy for top-tier partners, forecast revenue and manage partner health metrics, execute upsell/cross-sell and expansion strategies, lead contract renewals and re-negotiations, maintain accurate CRM records, collaborate with Product and R&D to surface partner feedback
Seniority
Senior, hands-on IC with team leadership
