Director, Partner Success
Core
Lead Engine's channel and Omni partner organizations, managing strategic enterprise integrations and driving growth across referral, reseller, sponsorship, and API embedding segments.
Role type
Director, Partner Success (General Management)
Builds
Engine's partner portfolio (channel and Omni/API segments) and the team responsible for it
Domain
B2B SaaS / Fintech / Travel Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Partner success leadership, strategic account management, team building and coaching, P&L management, GBV target ownership, partner retention strategies, API/integration partnership experience, cross-functional leadership, commercial fluency
Preferred skills
Travel industry experience, B2B SaaS experience, fintech experience, platform/API partnership experience
Technologies
API ecosystems, partner management tools
Responsibilities
Own the full Partner Success function across channel, Omni, and enterprise segments; Manage, coach, and develop a team of PSMs and one Director-level direct report; Set operating cadence including pipeline reviews and QBR rhythms; Drive partner performance and GBV targets; Oversee onboarding and integration health for API partners; Build co-marketing and co-selling motions for channel partners; Represent partner requirements in product roadmap conversations
Seniority
Director, hands-on IC with management responsibilities