Customer Service Representative with French
Core
Primary point of contact supporting the French market for a dental corporation, handling order management, client requests, and complaints.
Role type
Customer Service Representative (French Market)
Builds
Order processing and client support for dental professionals
Domain
Dental industry / B2B Customer Service
Deliverable
client delivery
Required skills
French (native or business fluent), English (fluent), CRM and ERP tools proficiency, order management, complaint handling
Preferred skills
Customer centric approach, curiosity, drive for continuous improvement, organizational skills
Technologies
CRM, ERP
Responsibilities
Receive and process customer orders in ERP, handle client complaints and requests via email and phone, act as primary contact for clients and commercial teams
Seniority
Individual Contributor
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