Customer Support Representative - Dutch Speaker
Hybrid
Core
Provide commercial support for a portfolio of customers and projects via phone, chat, email, and case management tools.
Role type
Customer Support Representative
Builds
Order management, delivery coordination, billing, and pre/post-sales service functions for electrical, industrial, and corporate teams.
Domain
Industrial manufacturing / Energy management
Required skills
Dutch fluency, English fluency, order management, billing coordination, problem solving, attention to detail
Preferred skills
SAP/Oracle knowledge, Bachelor's degree
Technologies
SAP, Oracle, Case Management Tools
Responsibilities
Handle customer inquiries via phone, chat, and email; manage orders and pricing; coordinate delivery and billing; assist with pre-sales and post-sales service requests; resolve issues using established policies.
Seniority
Entry to Mid-level