Customer Service Representative with German
Core
Supporting the DACH market by acting as a primary point of contact for clients and commercial teams, managing orders in ERP, and handling complaints via email or phone.
Role type
Customer Service Representative
Builds
Order management and client support processes for dental professionals in the DACH region
Domain
Dental industry / B2B Customer Service
Deliverable
client delivery
Required skills
German (native or business fluent), English (fluent), CRM and ERP tool proficiency, organizational skills, attention to detail
Preferred skills
Customer-centric approach, curiosity, drive for continuous improvement
Responsibilities
Receiving, monitoring, and processing customer orders in ERP; handling client complaints and requests; serving as a primary point of contact for clients and commercial teams
Seniority
Individual Contributor
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