Enterprise Account Manager 3, Enterprise Direct Sales, Comcast Business
Core
Provide strategic account management and financial sales leadership for a portfolio of existing mid-market customers, driving incremental revenue growth and retention.
Role type
Senior Enterprise Account Manager (Direct Sales)
Builds
Business Class services including Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, and Manager Router for local and regional accounts.
Domain
Telecommunications / Enterprise IT Infrastructure
Required skills
Strategic account management, Solutions selling, Revenue growth strategy, Contract renewal, Cross-functional collaboration, C-level relationship management, Sales quota management, Customer retention, Upselling/Cross-selling, Project coordination
Preferred skills
Bachelor's Degree, 10+ years of experience
Technologies
ActiveCore, SD-WAN, Manager Router, Metro Ethernet, Advanced Voice
Responsibilities
Manage cultivation, execution, and delivery of sales and services to local and regional accounts; Meet or exceed monthly sales quota through identification and closing of incremental sales opportunities; Proactively engage customers to identify upselling/cross-selling and new product revenue growth opportunities; Prepare and conduct quarterly business reviews (QBR) with key customers; Renew customer contracts to protect and grow existing revenue streams; Serve as the primary escalation point for customer issues; Collaborate with Sales, Finance, and Operations leadership to develop account management plans; Position and sell services across multiple organizational levels including C-level personnel; Manage existing revenue, sales opportunities, quota, funnels and forecasts.
Seniority
Senior, hands-on IC
