Enterprise Account Manager
Core
Manage strategic relationships with a portfolio of Enterprise customers, driving renewals, upsells, and expansion while acting as the commercial and strategic lead.
Role type
Senior Enterprise Account Manager (via careerplan.io/jobs/65-005-AF-F58-enterprise-account-manager-at-cheq)
Builds
Customer retention, revenue growth, and strategic partnerships for CHEQ's cybersecurity intelligence platform
Domain
Cybersecurity / SaaS
Required skills
Enterprise account management, renewal and upsell strategy, executive relationship management, commercial negotiation, organizational mapping, cross-functional collaboration, forecasting, customer advocacy
Preferred skills
Quota carrying experience, growth-phase SaaS background, marketing performance metrics analysis
Technologies
CHEQ Traffic, Threat, and Identity Intelligence Engine
Responsibilities
Own a portfolio of enterprise accounts and meet quarterly/annual renewal and expansion targets; Establish and grow relationships with executive sponsors and decision makers; Lead commercial conversations including executive business reviews and negotiations; Develop robust organizational maps of customer deployments; Co-manage strategic customers with cross-functional CSMs; Drive customer advocacy through references, referrals, and case studies; Report on forecast numbers, opportunities, and challenges to leadership
Seniority
Senior, hands-on IC