Specialist, Technical Product Sales Support, Comcast Business
Core
Provides technical guidance, troubleshooting, and product demonstrations to sales teams and customers for Comcast Business connectivity and networking solutions.
Role type
Technical Product Sales Support Specialist
Builds
Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions for small businesses and enterprises
Domain
Telecommunications / Networking
Deliverable
client delivery
Required skills
Technical troubleshooting, product demonstration, documentation, collaboration with engineering, training material development
Preferred skills
Customer experience focus, enthusiasm for digital tools
Technologies
Gig-speed broadband, Ethernet services, digital tools
Responsibilities
Provide technical guidance during product selection and implementation; troubleshoot product performance issues; deliver technical presentations and demos; collaborate with engineering on product inquiries; maintain documentation of interactions and solutions; support development of training materials
Seniority
Entry-level (0-2 years experience)
