Specialist, Technical Product Sales Support, Comcast Business
Core
Provides technical guidance, troubleshooting, and product demonstrations to sales teams and customers for Comcast Business connectivity and networking solutions.
Role type
Technical Product Sales Support Specialist
Builds
Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions
Domain
Telecommunications / Enterprise IT
Deliverable
product features
Required skills
Technical troubleshooting, Product demonstrations, Sales support, Documentation, Training material development
Preferred skills
Bachelor's Degree, 0-2 years experience
Technologies
Gig-speed broadband, Ethernet services, Managed Solutions
Responsibilities
Provide technical guidance during product selection and implementation; Troubleshoot product performance issues; Deliver technical presentations and demos; Collaborate with engineering on product inquiries; Maintain documentation of interactions and solutions; Develop training materials.
Seniority
Entry-level, individual contributor