Area Service Manager
Core
End-to-end ownership of a designated customer territory, managing service delivery, customer relationships, and workforce development for medical technology solutions.
Role type
Senior Area Service Manager
Builds
Safe and compliant service delivery for medical technology products
Domain
Medical Technology / Healthcare Services
Required skills
People leadership, team management, talent development, customer relationship management, service delivery management, operational judgment, technical knowledge, analytical thinking, project leadership, commercial opportunity identification
Preferred skills
Stakeholder influence, cross-functional collaboration, complex problem solving, coaching and mentoring
Technologies
N/A
Responsibilities
Act as single point of contact for customers in the assigned region; Lead and develop the team including hiring and performance management; Own service delivery ensuring safety and compliance; Support commercial opportunities through customer engagement; Address complex operational challenges and recommend solutions.
Seniority
Senior, hands-on IC
