Field Service Engineer 3
Core
Senior Field Service Engineer performing advanced troubleshooting, repairs, installations, and preventative maintenance on medical equipment in the Farmington, NM / Durango, CO area.
Role type
Senior Field Service Engineer (Medical Equipment)
Builds
Medical imaging and diagnostic equipment
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, mechanical/electromechanical/electronic repair, equipment installation, customer escalation management, team leadership/coaching, commercial acumen, application training
Preferred skills
None stated (via careerplan.io/jobs/R4047408-1-field-service-engineer-3-at-gehc)
Technologies
Web applications, Microsoft suite
Responsibilities
Perform advanced troubleshooting and repair on assigned equipment; Lead, instruct, and assist less experienced Field Engineers; Lead communications with customers and serve as escalation point; Own customer issues from dispatch to resolution; Partner with commercial sales teams to support business growth; Assist in creating growth and deployment strategies; Apply application training to clinical or scientific staff.
Seniority
Senior, hands-on IC with leadership responsibilities