Global Field Service Engineer (FSE)
Core
Deploy, install, maintain, repair, and upgrade medical imaging systems globally while providing advanced technical support and troubleshooting.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Nanox medical imaging systems for hospitals and healthcare settings
Domain
Medical technology / Healthcare
Deliverable
physical/clinical work
Required skills
hands-on mechanical/multidisciplinary equipment servicing, complex system troubleshooting, root-cause analysis, technical documentation creation, field training and mentoring, cross-functional collaboration, international customer engagement, remote diagnostics, regulatory compliance knowledge
Preferred skills
experience with medical devices, startup/fast-growing tech company background, additional languages
Technologies
computer systems, networking, remote diagnostics tools
Responsibilities
Deploy and maintain Nanox systems at customer and production sites; troubleshoot and resolve complex field issues from root-cause analysis to resolution; create and update technical service documentation and procedures; act as a field trainer and mentor for engineers and partners; collect and analyze field cases to support product reliability; provide feedback to R&D for continuous improvement; support new system deployments and service readiness activities. (via careerplan.io/jobs/43-00F-D2-276-global-field-service-engineer-fse)
Seniority
Senior, hands-on IC with travel
