Field Service Engineer
Core
Install, maintain, and service clinical scanning instruments to ensure operational uptime and reliability for clinical teams.
Role type
Field Service Engineer (Medical Devices)
Builds
Clinical scanning instruments and preventative maintenance programs
Domain
Healthcare / Medical Devices / Clinical Diagnostics
Deliverable
physical/clinical work
Required skills
Instrument installation, maintenance, and troubleshooting; Field service operations; Technical documentation; Analytical problem-solving; Cross-functional collaboration
Preferred skills
Medical device technology experience; Regulated environment compliance; Preventative maintenance program management; Multi-location service support
Technologies
Clinical scanning instruments
Responsibilities
Install and service scanning instruments across US clinical sites; Troubleshoot and repair equipment to minimize downtime; Collaborate with engineering to translate field insights into product improvements; Establish documentation and compliance standards for service activities; Identify opportunities to improve service efficiency and instrument performance.
Seniority
Mid-Senior, hands-on IC
