Field Service Engineer
Core
Install, maintain, and repair advanced medical devices (perfusion, transplant, life science) at customer sites including hospitals and research institutions.
Role type
Field Service Engineer (Medical Devices)
Builds
Uptime and reliability for installed XVIVO medical equipment
Domain
Medical Technology / Life Sciences
Deliverable
physical/clinical work
Required skills
electro-mechanical troubleshooting, reading electrical schematics, preventive maintenance, corrective repair, inventory management, regulatory compliance (FDA/ISO), travel logistics
Preferred skills
FDA-regulated device experience, hospital/clinical environment experience, Salesforce Field Service/ServiceMax, perfusion/transplant equipment knowledge
Technologies
Microsoft Office, ServiceMax, SAP, Salesforce Field Service
Responsibilities
Perform onsite installation, preventive maintenance, and corrective repairs; diagnose and troubleshoot electro-mechanical and software issues; manage spare parts and service inventory; document all service activities for regulatory compliance; coordinate with internal teams and external customers.
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/A9-00A-29-E62-field-service-engineer)