Field Service Engineer 1 - IT Certified (Invasive Cardiology) Memphis, TN
Core
Field Service Engineer performing preventative maintenance, troubleshooting, and repair on medical IT network infrastructure and Active Directory systems for cardiology equipment.
Role type
Junior Field Service Engineer (IT Infrastructure)
Builds
Preventative maintenance and repair of medical IT equipment
Domain
Medical Technology / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Active Directory management, network troubleshooting, preventative maintenance, equipment installation assistance, customer communication, administrative record keeping
Preferred skills
A+ certification, Network+ certification, Cisco CNA certification, Microsoft certifications
Technologies
Active Directory, Microsoft Suite, Network switches, Servers
Responsibilities
Perform preventative maintenance on medical IT equipment, troubleshoot and resolve Active Directory structures and policies, assist with equipment installation, maintain customer service logs and order repair parts, engage with customers to recommend value-added services, participate in sales opportunities and contract renewals
Seniority
Entry-level, learning role