Network Infrastructure Support Engineer
Core
Deliver remote and on-site technical assistance, troubleshoot network hardware/software, and manage Windows-based systems for healthcare clients.
Role type
Mid-level Network Infrastructure Support Engineer
Builds
Network stability and operational efficiency for healthcare clients
Domain
Healthcare IT / Network Infrastructure
Deliverable
client delivery
Required skills
Windows OS administration, Active Directory management, PowerShell scripting, networking hardware configuration, printer troubleshooting, vendor liaison
Preferred skills
A+ Certification, Cisco/SonicWall/Sophos/Ubiquiti/Ruckus experience, VoIP knowledge, EMR systems knowledge
Technologies
Active Directory, Cisco, PowerShell, Windows
Responsibilities
Deliver remote and on-site technical assistance to clients; Troubleshoot and configure network printers; Manage Windows-based computers including workstation image management and Active Directory; Identify, troubleshoot, and resolve issues with networking hardware and software; Utilize PowerShell for automation and executing mass configuration changes; Maintain documentation in the ticketing system; Serve as the primary liaison for third-party vendors
