Training Specialist
Core
Design, develop, and deliver training solutions (classroom, virtual, e-learning) to internal teams and global customers to promote product self-administration and effective use.
Role type
Training Specialist (Instructional Designer)
Builds
Training materials, course curriculum, SOPs, and learning solutions
Domain
Corporate Training / SaaS / Financial Data Services
Required skills
Instructional design, e-learning authoring (Articulate), LMS management, training needs analysis, curriculum development, virtual facilitation, SOP documentation, generative AI for training
Preferred skills
Experience with generative AI tools for learning materials, experience with product software development cycles
Technologies
Articulate, Learning Management Systems, Microsoft Office Suite, Generative AI tools
Responsibilities
Analyze content and audiences to identify instructional strategies; Work with SMEs to design classroom and e-learning materials; Monitor and measure trainee comprehension and satisfaction; Maintain and enhance training materials and manuals; Define and document standard operating procedures; Facilitate training sessions; Research training methodologies and learning tools
Seniority
Mid-level, hands-on IC