CareerPlan

Instructional Designer - SAP Enable Now

Sydney, New South Wales, AUFull-time$260k2026-10-15 → 2026-11-09
HybridCitizens only

Core

Design, develop, and maintain high-quality learning solutions to support the adoption of Enterprise Service Management (ESM) processes and technologies.

Role type

Senior Instructional Designer (SAP Enable Now)

Builds

eLearning modules, system simulations, product videos, Quick Reference Guides, and work instructions

Domain

IT Consulting / Enterprise Service Management (ESM)

Required skills

SAP Enable Now, instructional design, adult learning principles, Microsoft 365, Learning Management Systems (LMS), stakeholder engagement, content development

Preferred skills

Microsoft Clipchamp, WalkMe Learning, ServiceNow

Technologies

SAP Enable Now, Microsoft Clipchamp, WalkMe Learning, Microsoft 365, LMS

Responsibilities

Review Learning Needs Analysis and validate role-based capability gaps; Design role-based learning pathways and training plans; Develop eLearning, system simulations, and product videos; Collaborate with subject matter experts to validate process accuracy; Support Train-the-Trainer and go-live learning activities; Manage content reviews and version control

Seniority

Senior, hands-on IC