Instructional Designer - SAP Enable Now
Core
Design, develop, and maintain high-quality learning solutions to support the adoption of Enterprise Service Management (ESM) processes and technologies.
Role type
Senior Instructional Designer (SAP Enable Now)
Builds
eLearning modules, system simulations, product videos, Quick Reference Guides, and work instructions
Domain
IT Consulting / Enterprise Service Management (ESM)
Required skills
SAP Enable Now, instructional design, adult learning principles, Microsoft 365, Learning Management Systems (LMS), stakeholder engagement, content development
Preferred skills
Microsoft Clipchamp, WalkMe Learning, ServiceNow
Technologies
SAP Enable Now, Microsoft Clipchamp, WalkMe Learning, Microsoft 365, LMS
Responsibilities
Review Learning Needs Analysis and validate role-based capability gaps; Design role-based learning pathways and training plans; Develop eLearning, system simulations, and product videos; Collaborate with subject matter experts to validate process accuracy; Support Train-the-Trainer and go-live learning activities; Manage content reviews and version control
Seniority
Senior, hands-on IC