Senior SMB Account Executive
Core
Acquiring new SMB customers and driving revenue growth through account expansion and cross-selling Zendesk's customer service solutions.
Role type
Senior SMB Account Executive (B2B SaaS)
Builds
Zendesk customer service platform for SMBs
Domain
SaaS / Customer Experience
Deliverable
product features
Required skills
B2B sales, solution engineering, account management, cross-selling, prospecting, pipeline management, forecasting, territory planning, Salesforce proficiency
Preferred skills
SaaS industry experience, deal closing, negotiation, stakeholder management, data-driven prospecting
Technologies
Salesforce, Clari
Responsibilities
Acquire new SMB customers, develop account expansion strategies, cross-sell products to existing customers, prospect new clients, lead competitive sales cycles, manage sales pipeline and forecasts, collaborate on sales strategies
Seniority
Senior, hands-on IC