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Senior SMB Account Executive

Melbourne, Australia💼 Full-time🗓 2026-08-18 → 2026-09-27

Core

Acquiring new SMB customers and driving revenue growth through account expansion and cross-selling Zendesk's customer service solutions.

Role type

Senior SMB Account Executive (B2B SaaS)

Builds

Zendesk customer service platform for SMBs

Domain

SaaS / Customer Experience

Deliverable

product features

Required skills

B2B sales, solution engineering, account management, cross-selling, prospecting, pipeline management, forecasting, territory planning, Salesforce proficiency

Preferred skills

SaaS industry experience, deal closing, negotiation, stakeholder management, data-driven prospecting

Technologies

Salesforce, Clari

Responsibilities

Acquire new SMB customers, develop account expansion strategies, cross-sell products to existing customers, prospect new clients, lead competitive sales cycles, manage sales pipeline and forecasts, collaborate on sales strategies

Seniority

Senior, hands-on IC

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