Senior Director, Technology Alliances
Core
Executive anchor for Zendesk's global strategy with tier-1 AI and hyperscaler partners (OpenAI, Anthropic, Microsoft, Google) to secure C-suite access, MFN status, and joint product/commercial roadmaps.
Role type
Senior Director, Technology Alliances (Strategic AI & Hyperscaler Partnerships)
Builds
Global AI partner ecosystem, joint product releases, and high-visibility co-marketing campaigns
Domain
Generative AI, LLM, Agentic AI, Hyperscaler partnerships
Deliverable
client delivery
Required skills
C-suite relationship management, strategic alliance negotiation, multi-year roadmap alignment, executive advisory, ecosystem network building, technical product acumen
Preferred skills
MBA, existing networks with OpenAI/Anthropic/Google/Microsoft, engineering background
Technologies
LLMs, Agentic AI, Amazon Bedrock, OpenAI, Anthropic, Microsoft, Google
Responsibilities
Secure direct CEO access and C-suite relationships with priority partners; Establish MFN status for technology and GTM collaboration; Formulate strategy for emerging partnerships with Microsoft and Google; Mentor and guide the Director of AI Partnerships; Advise executive leadership on macro shifts in the AI ecosystem
Seniority
Senior Director, strategic leadership & mentorship
