Senior Commercial Account Executive
Core
Lead and develop a subset of high-visibility commercial accounts, creating new business and expansion opportunities while nurturing CXO relationships in the Japan market.
Role type
Senior Enterprise SaaS Account Executive (Japan)
Builds
Zendesk's customer experience platform and partner ecosystem
Domain
Enterprise SaaS / Customer Experience (CX)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise SaaS selling, CX experience, Japan market expertise, C-level executive selling, complex solution sales, strategic account planning, partner ecosystem development
Preferred skills
Creative problem solving, industry forum facilitation
Technologies
Zendesk platform, CRM sales processes
Responsibilities
Develop multi-year account strategies aligned with quarterly execution plans, identify and nurture partner relationships, influence product direction through structured industry forums, track deal stages within the sales process
Seniority
Senior, hands-on IC