Senior Manager, Commercial Sales
Core
Lead and develop a team of Account Executives to drive pipeline and bookings growth for Zendesk's customer experience platform in France.
Role type
Senior Manager, Commercial Sales
Builds
Sales pipeline and bookings for Zendesk CX platform
Domain
SaaS / Customer Experience (CX)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS sales leadership, MEDDPICC framework, team building and scaling, strategic business planning, cross-functional collaboration, sales process optimization, stakeholder management, recruiting and onboarding, data-driven metrics analysis
Preferred skills
Change leadership, global mindset, organizational development
Technologies
Zendesk, MEDDPICC
Responsibilities
Direct a team of Account Executives to achieve quarterly targets; Lead from the front in the sales cycle; Meet with senior stakeholders to report results and define business direction; Provide feedback on marketing efforts based on customer interactions; Maintain a culture of agility and focus on metrics; Mentor and develop the team including recruiting and training; Collaborate with enablement and cross-functional teams to innovate the sales model; Evolve and refine sales strategy and tactics.
Seniority
Senior, hands-on IC
