Senior Product Sales Specialist
Core
Senior B2B SaaS sales specialist owning technical discovery and solution architecture for enterprise Service Management across IT, HR, Finance, and other functions.
Role type
Senior IC Product Sales Specialist (Service Management)
Builds
Service Management solutions (workflow automation, service catalogs, SLAs, AI-driven resolution) for enterprise clients
Domain
B2B SaaS / Enterprise Service Management
Required skills
B2B SaaS sales, Service Management domain expertise, technical credibility (APIs/integrations), strategic communication, complex deal navigation, collaboration
Preferred skills
ITIL Foundation certification, prior experience with ServiceNow/Freshservice/Jira, AI & automation knowledge, cross-functional service depth
Technologies
ServiceNow, Freshservice, Jira Service Management, BMC, APIs, AI/ML
Responsibilities
Strategize on Sales Strategy, Run the Technical Discovery, Assist in Architecting the Solution, Demonstrate With Authority, Handle the Hard Questions, Empower the Team, Shape the Product
Seniority
Senior, hands-on IC
