SMB Account Executive (Greater China Region)
Core
Acquiring new SMB customers and driving revenue growth for Zendesk's customer service platform in the Greater China Region.
Role type
SMB Account Executive (B2B SaaS)
Builds
Zendesk customer service software for SMBs
Domain
SaaS / Customer Experience / Greater China
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B sales, solution engineering, account expansion, cross-selling, prospecting, pipeline management, forecasting, territory planning
Preferred skills
Cantonese proficiency, Salesforce/Clari familiarity
Technologies
Salesforce, Clari
Responsibilities
Acquire new customers and develop account expansion strategies, manage and nurture customer relationships to ensure retention, identify cross-sell opportunities, prospect new clients using data insights, articulate business cases to close deals, track sales stages and provide revenue forecasts, exceed activity and pipeline KPIs
Seniority
Mid-level, hands-on IC
