SMB Account Executive (Greater China Region)
Core
SMB Account Executive driving revenue growth by acquiring new customers and expanding accounts in the Greater China Region for Zendesk's SaaS platform.
Role type
Senior IC Account Executive (SMB)
Builds
Zendesk customer service and engagement software for SMBs
Domain
SaaS / Customer Experience / Greater China
Required skills
B2B sales, solution selling, account management, cross-selling, pipeline management, forecasting, Salesforce proficiency, Mandarin (fluent), English (fluent)
Preferred skills
Cantonese, SaaS industry experience, territory planning
Technologies
Salesforce, Clari
Responsibilities
Acquire new SMB customers and close deals, manage and nurture customer relationships to ensure retention, identify cross-sell opportunities, prospect new clients using data insights, lead competitive sales cycles, develop and track sales pipeline, provide revenue forecasts, exceed activity and pipeline KPIs.
Seniority
Mid-Senior, hands-on IC