Director, Sales Strategy
Core
Lead global sales strategy and transformation to drive revenue growth and operational excellence for Zendesk's SaaS platform.
Role type
Director, Sales Strategy
Builds
Global sales acceleration initiatives, enterprise-level transformation of sales processes, and executive-level strategic recommendations.
Domain
SaaS / Customer Experience / Global Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS sales strategy, GTM leadership, team management, cross-functional stakeholder management, advanced analytics, strategic problem-solving, executive communication, global business expansion
Preferred skills
MBA or advanced degree, management consulting, investment banking experience
Technologies
None explicitly stated
Responsibilities
Set vision and strategy for Sales Acceleration; Lead and mentor high-performing teams; Partner with executive leadership across Product Marketing, Sales Operations, and Revenue Strategy; Drive enterprise-level transformation of sales processes; Translate complex data into board-level recommendations; Champion adoption of best practices and methodologies; Oversee cross-functional initiatives integrating product and process strategies; Act as trusted advisor to Sales and GTM leadership
Seniority
Director, strategic leadership & team management